Delivery

Enjoy Free Local Delivery with a CLJ Account

Whether you’re a trade customer or a DIY enthusiast, opening a CLJ account means you’ll enjoy free delivery on all local orders—no minimum spend required.

Our signature big blue trucks are out on the road six days a week, delivering top-quality materials across North Wales. While online ordering isn’t available just yet, placing an order is simple: just call or visit your local branch.

Delivery Options for All Customers

Everyone can benefit from our flexible and reliable local delivery service — whether you have a CLJ account or not:

• Account Customers – Enjoy free local delivery on all orders.
• Non-Account Customers – Get free delivery when you spend £100 + VAT or more. For smaller orders under £100 + VAT, a £15 + VAT delivery charge applies.

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Delivery Times

We offer delivery of in stock products to your site from your local branch within three working days. If you urgently need your order, call your local branch for up-to-date information on the delivery schedule - if we can fit you in sooner, we will. We recommend that you ensure you have your materials on site before getting trades in to carry out work.

Access

If you have a narrow access, low weight limits or other factors that might make it difficult for our delivery trucks to get to you, please let us know at the time of placing your order. Goods are offloaded at the nearest flat surface drive or kerbside – our drivers are not responsible for getting your goods into your property.

Returns

If you notice that a product delivered by C.L. Jones is faulty or damaged on arrival, let the driver know. If you can only see that the item is damaged or faulty after the driver has left, please contact your local branch and we will arrange to collect the items. We reserve the right to carefully examine all returned products prior to agreeing to any part-refund, full refund or product exchange.